Training Programmes
Three Training Options
Choose the training option that best meets your needs. There are three training options available for the Nonviolent Crisis InterventionSM programme.
All groups attend the same session on the first day, but the Workshop and Instructor Certification Programme participants continue with more in-depth training and practical techniques on the second day. Instructor Certification Programme participants receive two more days of training to develop their intervention skills and learn to conduct in-house programmes of their own.
Past participants of CPI sponsored one- and two-day programmes may inquire about Instructor Training Programme discounts.
Four-Day Instructor Certification Programme
Become a Certified Instructor—Bring the programme into your facility.
The complete four-day course. After spending the first two days in the two-day workshop, participants spend days three and four learning how to master the intervention techniques they have learned so they are able to teach them to staff at their organisation. In addition, participants are taught how to effectively conduct and customise the Nonviolent Crisis InterventionSM programme for in-house training.
To ensure understanding and that quality standards are maintained, each Instructor candidate receives personalised attention from CPI Professional Staff Instructors and is carefully evaluated. Participants are assessed for their understanding of programme content, physical techniques, and instructional methods. This course option is the choice for most facilities.
You’ll learn:
- How to tailor programme content to address workplace realities.
- How to use the Participant Workbook as a valuable teaching tool and the Instructor Manual as a reference tool.
- Effective techniques for facilitating a group and methods to enhance adult learning.
- How to objectively test the participants’ competency in the program concepts and techniques.
- How to maintain consistency in instruction and avoid “training drift.”
- How to best educate staff about the risks of using restraints.
- How to develop your own presentation style.
- How to handle difficult queries and manage challenging participants.
- How to develop proficiencies in teaching personal safety and physical intervention.
- The key components of an effective, ongoing Training Process.
- How to best utilize CPI’s free follow-up services to customise and support your facility’s ongoing training.
Learn about the Instructor Certification Programme
The first two days of the program are also available as separate courses for those facilities that do not wish to have a trained Certified Instructor at their facility.
One-Day Seminar
Gain a basic understanding of crisis intervention methods.
On the first day of Nonviolent Crisis InterventionSM training, the emphasis is on early intervention and non-physical methods for preventing or managing disruptive behaviour. CPI's Personal Safety TechniquesSM for staff are also demonstrated and practised in this seminar to prepare staff to safely remove themselves and others from a dangerous situation.
You’ll learn:
- How to identify behaviours that could lead to a crisis.
- How to most effectively respond to each behaviour to prevent the situation from escalating.
- How to use verbal and non-verbal techniques to defuse hostile behaviour and resolve a crisis before it becomes violent.
- How to cope with your own fear and anxiety.
- How to use CPI's Principles of Personal Safety to avoid injury if behaviour becomes physical.
Two-Day Workshop
You’ll learn to reinforce preventive techniques and learn principles of non-harmful physical intervention.
The second day of training expands on crisis intervention methods to include the study and practice of non-harmful Nonviolent Physical Crisis InterventionSM methods, used as a last resort when an individual becomes an immediate danger to self or others.
You’ll learn:
- When it’s appropriate to physically intervene.
- How to develop team intervention strategies and techniques.
- How to assess the physical and psychological well-being of those involved in a crisis.
- How to safely and effectively control and transport an individual.
- How to maintain rapport with the acting-out individual.
- Key steps for debriefing after a crisis.
- How to properly document an incident.