Member Benefits
When you become certified, you automatically become a member of CPI’s International Association of Nonviolent Crisis InterventionSM Certified Instructors (IANCICI). Your membership status formally recognises your ongoing commitment to training and your contributions to staff and those in their care.
You'll receive exceptional benefits and support, including:
- Free professional consultation.
Ring CPI’s freephone Instructor Services line Monday through Friday from 9:00 a.m. to 5:00 p.m. for consultation with CPI Professional Staff Instructors. These consultants are available to assist and support Certified Instructors by answering queries, assessing needs, problem solving, and offering guidance on preparing training and handling specific crisis situations. You won't reach an answering machine or be put into a confusing mase of voicemail—you'll reach a professional who is ready to help you! - Documentation of training activities.
CPI maintains records and documentation of all training submitted by Certified Instructors. You'll receive programme confirmation notices for each training you conduct. If a query arises about who was trained when, ring CPI's Instructor Services freephone. Current training records can also be easily accessed through a comprehensive website exclusively for CPI Certified Instructors. - Easy, exclusive access to the members-only website.
Keep up-to-date on critical issues and relevant legislation and regulations that impact your crisis intervention efforts through resources, tutorials, discussion groups, computer-based learning options, and other interactive learning activities that are available only to Certified Instructors. This site is exclusively for IANCICI members and can be accessed only by those with a valid access code, which is assigned upon certification. - Refresher training programmes.
All Certified Instructors are invited to attend refresher workshops regularly conducted by CPI across the UK and Ireland. The refresher workshop allows Certified Instructors to review programme content, refresh training skills, and consult with a CPI Professional Staff Instructor. - Professional development resources and opportunities.
Other support services for Certified Instructors include: - Discounted prices on CPI training resources and materials.
- Advanced training options.
- Invitations to CPI’s International Instructors’ Conferences.
- Free subscriptions to two professional publications—the Instructor Forum and the Journal of Safe Management of Disruptive and Assaultive Behavior.
- Opportunity to apply for CPI’s Sites of Excellence—cash grants awarded to facilities that demonstrate "Intervention Best Practices."

