Why CPI?
From verbal abuse and intimidation to threatening behaviour and physical assault, violence in the workplace is increasing at an alarming rate.
- In 2005/06 over 58,000 NHS staff in England were physically assaulted, whilst a 2004 survey in Scotland found that almost 1 in 10 hospital, ambulance, and health centre workers had been a victim of verbal or physical abuse.
- Over 300,000 pupils in England were excluded on a fixed term basis in 2006/07. Of those pupils, 8,680 were permanently excluded.
- In Ireland, a 2007 ESRI survey found that 7.9% of individuals in the workplace had been bullied in the six months prior to the survey. The highest rates of bullying occurred in Education, Public Administration, Health, and Social Work.
Despite significant regulatory effort and increased penalties for those responsible for such behaviour, workplace violence and abusive behaviour against professionals with a duty of care remains a significant problem. Such behaviours are best tackled through effective prevention and de-escalation training for staff within a clear and consistent organisational approach to managing the Care, Welfare, Safety, and SecuritySM of both staff and those in their care.
Despite these concerning trends, there does exist a proven package of measures being utilised by proactive organisations throughout the UK and Ireland.
Nonviolent Crisis InterventionSM Training
Since 1980, the Crisis Prevention Institute has exclusively offered the Nonviolent Crisis InterventionSM training programme. More than 5.4 million professionals have been trained to successfully manage an unlimited number of crisis situations, making the Nonviolent Crisis InterventionSM training programme the most widely used training of its type in the world.
Principally, the programme teaches participants to recognise the verbal and non-verbal signs which often precede an aggressive episode. It then demonstrates techniques for dealing with such a situation effectively and before matters escalate. In this way, the Nonviolent Crisis InterventionSM training programme helps to provide for the best possible Care, Welfare, Safety, and SecuritySM of all individuals who may become embroiled in a disruptive incident.