Why CPI?
From verbal abuse and intimidation to threatening behaviour and physical assault, violence in the workplace is increasing at an alarming rate.
- In 2005/06, over 58,000 NHS staff in England were physically assaulted, whilst a 2004 survey in Scotland found that almost one in 10 hospital, ambulance, and health centre workers had been victims of verbal or physical abuse.
- Over 300,000 pupils in England were excluded on a fixed-term basis in 2006/07. Of those pupils, 8,680 were permanently excluded.
- In Ireland, a 2007 ESRI survey found that 7.9% of individuals in the workplace had been bullied in the six months prior to the survey. The highest rates of bullying occurred in education, public administration, health, and social work.
Despite significant regulatory effort and increased penalties for those responsible for such behaviour, workplace violence and abusive behaviour against professionals with a duty of care remains a significant problem. Such behaviours are best tackled through effective prevention and de-escalation training for staff within a clear and consistent organisational approach to managing the Care, Welfare, Safety, and SecuritySM of both staff and those in their care.
Despite these concerning trends, there does exist a proven package of measures being utilised by proactive organisations throughout the UK and Ireland.
Ongoing Commitment
For more than 30 years, CPI has been dedicated to creating crisis prevention and intervention training and resources to support the work of human-service professionals and those they serve. CPI is committed to continuing its research, support, and delivery of the highest quality behavior management training and resources and to serving as an essential agent in helping professionals and the individuals in their care.